Welcome to Malo Roots. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or using our services.
1. Use of Website
By using this website, you confirm that you are accessing the site under the supervision of a legal guardian or responsible adult. You agree to use this website only for lawful purposes and in accordance with these terms.
2. Product Information
We make every effort to display accurate descriptions, images, and details of our products. However, colors and product appearances may vary slightly due to screen settings or lighting. All product availability and pricing are subject to change without notice.
3. Orders & Payments
We currently offer Cash on Delivery (COD) as our only payment method. By placing an order, you agree to pay the total amount due upon delivery. Orders are only confirmed once processed by our team, and we reserve the right to cancel or refuse any order at our discretion.
4. Shipping & Delivery
Delivery times may vary based on your location and product availability. We aim to dispatch all orders promptly and will provide an estimated delivery window at checkout. Delays caused by logistical issues, weather, or other unforeseen circumstances may occur.
5. Returns & Exchanges
We accept returns and exchanges in accordance with our Return Policy. To initiate a return, the product must be unused, in its original packaging, and requested within the return window specified on our website.
6. User Conduct
You agree not to use the site in a way that may damage, disable, or impair the functionality or security of the website. Any attempt to access restricted areas or disrupt the platform’s normal operation is strictly prohibited.
7. Intellectual Property
All content on this site—including text, images, logos, graphics, and design elements—is the property of Malo Roots and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
Malo Roots shall not be held liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our website or products. All products are used at the buyer’s own risk.
9. Updates to Terms
We may revise these terms at any time without prior notice. By continuing to use the website after changes are posted, you agree to be bound by the updated terms.
For any questions or concerns related to terms, feel free to reach out to us at [email protected].